Commercial Restoration & Construction

Water Damage Restoration Service

Water damage restoration servicecan be very complex. From leaking dishwashers to strong storms, water damage is one of the most common threats to your home or residential property. Discovering that a leak or a storm damaged your home can be devastating and lead to costly repairs. It's essential to act quickly to stay safe and prevent further water damage, including mold and potential structural damage. With quick, expert action, your walls, floors, and belongings may be salvaged by a qualified water restoration company.

Why Choose Us?

Pro Service Builders are trusted water restoration experts who provide Little Rock communities with the best residential water damage restoration service. Our fire and water damage restoration contractors are always available to respond to any kind of disaster, whether you need water removal, water mitigation, or mold removal. We also specialize in fire damage, so whatever your remediation needs are, we will be there.

Common Causes of Residential Water Damage

Did you know that water damage is among the top five reasons for homeowners’ insurance claims? Some estimates say about 20% of residential insurance claims are connected to water damage and freezing.

Many things can cause water damage to your home or residential property. Here are some of the most common causes:

  • Burst or broken pipes
  • Leaking roofs
  • Cracks in the foundation
  • Appliance failures (dishwashers, refrigerators, washing machines, water heaters, etc.)
    Clogged toilets or backed up sewage lines
  • Storm and flood water

Whatever the cause of the residential water damage, it's critical to act quickly to obtain water restoration and mold remediation if necessary. This is where Pro Service Builders shine! Our team is standing by, 24/7, to spring into action. Responding quickly will often prevent further damage and ensure we can restore more of your walls, floors, and personal property.

Three categories of water can damage your home or residential property. Some are more dangerous and potentially destructive than others.

  • Category 1 "Clean Water" comes from a clean source like an overflowing sink or broken water pipe (not sewage line). Though it might cause extensive damage, this category of water doesn't pose any immediate health threat to people or pets because it is usually from a potable source.
  • Category 2 "Grey Water" contains contaminants and microorganisms that might make people sick if they ingest the water or endure long-term exposure. Grey water comes from dirty sources like broken sump pumps, overflowing toilets, and stormwater. While this isn't the most dangerous water category, you should avoid contact with grey water, if at all possible. Cleaning grey water can require additional sanitization steps to keep everyone safe and healthy.
  • Category 3 "Black Water" is the most dangerous and unsanitary category of water. It contains harmful bacteria and organisms that can make people and animals sick. Black water usually comes from sewage problems, slow floodwaters, and standing water. Cleaning damage caused by black water often requires extra steps to ensure everyone stays safe and healthy.

At Pro Service Builders, our water damage restoration experts use three categories to classify the type and extent of any water damage in your home or commercial business:

  • Category 1 Damage is caused by clean water, like a leaking toilet tank, broken pipe, or overflowing sink. This is usually the easiest type of damage to restore because there's no immediate threat from bacteria, organisms, and other contaminants. However, category 1 damage can become a more serious situation if it's not addressed immediately.
  • Category 2 Damage comes from "grey water" like dirty washing machine water or dishwater. The water may contain detergents, bacteria, or urine from overflowing toilets. This type of water damage usually requires a more involved restoration process to clean the contaminants.
  • Category 3 Damage can easily cause sickness, disease, or even death if not addressed quickly and correctly. The water may contain sewage, river water, or standing water that has growing bacteria and microorganisms. This is the most challenging type of water damage to repair because the crews must take extra precautions and make sure no bacteria or contaminants remain.

Each category of water damage requires a different cleaning and restoration process to keep everyone safe and completely remove any dangerous detergents, chemicals, or organisms. Our Pro Service Builders water damage restoration contractors are experts at cleaning any kind of water damage. No matter the source, we will return your home to normal quickly and safely.

Time is of the essence when you discover water damage in your home or residential property. It's essential to act quickly and take the right precautions to stay safe and prevent further damage.

  • Contact Pro Service Builders water damage restoration contractors: As soon as you discover the water damage, contact our on-call emergency response team. We are ready, 24/7, to respond to any kind of water damage situation. The faster we can begin the drying and cleaning process, the easier it is to minimize the extent of the damage.

  • Turn off electricity: If there is extensive water damage or standing water, do not step into the water because it might have damaged the electrical wiring. Wet or damaged wires and plugs pose a serious risk of electric shock or fires. Carefully turn off the electricity and stay away from the area. Wait for water damage restoration contractors to arrive and make sure your home is safe.

  • Carefully mop up what you can: mop up any water you can safely, being extra cautious of electrical wires and potential mold or contaminated water. It's best to use gloves, masks, and other safety items to protect yourself during the water removal and water restoration process. Cleaning up as much water as possible may prevent the water from soaking into the walls, flooring, and other building materials, which can lead to dangerous mold.

  • Begin removing personal items: If there is no risk of electric shock and the water is not contaminated, carefully begin removing your personal belongings. Take out any area rugs, but don't remove wall-to-wall carpet without a professional.

  • Wipe down any furniture and put blocks or aluminum foil under the furniture legs to prevent more damage. Take any wet cushions, curtains, and other small upholstered items outside, if possible. Or, at least keep them from soaking up more water.

  • Move any photos, paintings, artwork, and other keepsakes to a safe, dry area of your home. Pack any books tightly onto your bookshelves until the restoration team can begin the special drying process.

  • Open all drawers, closets, and cabinets to get as much airflow as possible. If it's not raining outside, consider opening all the windows and doors to begin the evaporation process.

If there's a chance the water might be contaminated, be very careful and avoid touching the water with bare skin. Most water damage restoration experts recommend wearing gloves, masks, and tall rubber boots, or waiting until the professionals arrive to handle the dirty work.

When it comes to water damage, the cleaning and water damage restoration process is usually better left to the professionals. Water easily hides in walls, flooring, and other building materials. It can be corrosive, and the true extent of the water damage might not be visible without the right tools and resources.

As we said before, never enter a room with standing water until the electricity is turned off. Also, avoid handling damaged wiring or appliances. You should also not use electrical appliances that are standing on wet flooring as they also pose a risk of fire or electrical shock.

As obvious as this might sound, you should not attempt to use a regular household vacuum cleaner to remove water. Our restoration team uses specialized vacuums that safely and more thoroughly remove standing water.

Be very careful not to disturb any visible mold. Mold spores and other allergens can travel long distances in the air and settle around your home. If that happens, it can lead to health issues and future mold problems. It's better to leave the area and wait for our cleaning team to remove the mold safely.

This may seem counterintuitive, but it's best to leave any books on your shelves, even if they are in the damaged area. Keeping books packed tightly on the shelves will help with the restoration process.

Our Expert Water Damage Restoration Process

Restoring your home to its original condition after water damage usually involves several phases of water removal, decontamination, drying, and reconstruction. This is the general process the Pro Service Builders contractors use to repair and restore a water-damaged home:

Step 1: Complete a full inspection.

Water tends to hide and cause damage that is difficult to find unless you know what to look for. Our contractors begin by assessing the full extent of the damage and determining the class and category of water damage. This information helps us communicate with the insurance company and create the best cleaning and restoration plan for your home.

Step 2: Remove all water.

Our team uses pumps, vacuums, and air purifiers to remove all the water from the area. Of course, the type of equipment we use depends on the extent of the damage and the amount of water we need to remove.

It's essential to begin this step of the process as quickly as possible to prevent mold and bacteria from growing.

Step 3: Thoroughly dry the area.

After our team removes all the water, we begin drying and dehumidifying the space. This process can take anywhere from a few hours to several weeks, but it is critical to clean up any remaining moisture. Even a little moisture left behind can allow mold or mildew to grow and cause significant issues.

Step 4: Clean and disinfect.

Depending on the water category and the extent of the damage, this stage might be very involved. It's essential to clean and sanitize all the surfaces and personal belongings to prevent mold, mildew, and bacteria growth.

When necessary, our team will use antimicrobial treatments on carpets, upholstery, clothing, and other fabrics. We might also use air scrubbers to remove particles and moisture from the air.

Step 5: Restoration.

Restoration includes replacing any damaged building materials like insulation, sub-flooring, drywall, and flooring. This might be as simple as replacing a small section of drywall. Or, it might require rebuilding entire rooms.

Pro Service Builders have a wealth of experience cleaning and restoring homes and residential properties. No matter the extent of the damage, our contractors can handle the job.

How To Choose A Water Damage Restoration Professional

When your home is damaged, it's essential to find a water damage restoration professional that you can trust. Here are five things to look for when choosing someone to handle your residential water damage:

Only use certified technicians from reputable water damage restoration companies.

Choose a restoration professional with updated certifications and proof of experience. Our restoration experts have all the technical training and hands-on experience needed to manage even the most complex water damage restoration projects.

Choose a water damage restoration company with experience working with your insurance company.

Water damage can be an expensive restoration project. It's essential to choose a restoration professional with experience navigating the complicated insurance claims process. Pro Service Builders have decades of experience advocating for our clients through complicated insurance claims. We have a good working relationship with most major insurance companies. Our highly trained technicians identify and address every issue in a way that best serves our clients and helps them get the most out of their insurance claim. We also work to restore your home in a way that meets your long-term needs instead of just "putting it back the way it was."

Use a water damage restoration contractor with the latest equipment and technology.

Especially when dealing with water damage, it's essential to use the right equipment and technology to thoroughly clean and dry the area. Pro Service Builders only uses the best tools and techniques to restore any kind of water damage. Whether you have damage from dirty stormwater or dangerous Black Water with biohazards and chemicals, our team is trained and uses the right equipment to repair your home thoroughly.

Choose a water damage restoration contractor with fast response times.

Time is of the essence when your home has water damage. The longer you wait for professionals to begin the cleaning and drying process, the more you risk more extensive damage, mold, mildew, and other issues. Find a contractor that can be on the scene in a matter of hours to begin the restoration process. Pro Service Builders are available 24/7 to respond to any emergencies. Even in the worst storms and disasters, our team is ready to act quickly to prevent further damage and begin the cleaning process. 

Find a water damage restoration service with excellent testimonials and references.

A contractor's work speaks for itself. Look for a restoration expert with excellent testimonials from current and previous customers. Don't be afraid to contact references to ask specific questions about whether the contractor is easy to work with and if they stayed within the timeline and budget.

Frequently Asked Questions about Water Damage Restoration

According to Home Advisor, the 2019 cost to repair and clean water damage ranged from $1,142 to $4,742.

Many factors impact the cost of water damage restoration, including the type of water that caused the damage, the extent of the damage, and whether there is mold or mildew.

Clean water that comes from a burst pipe or rainwater is typically the cheapest to handle. On the other end of the spectrum, black water contaminated with biohazards and chemicals is the most expensive and difficult to clean up.

Another factor to consider is the size of the area and extent of the damage. If the restoration process only requires drying a small space, then the cost might be relatively low. If a lot of drywall, flooring, and other building material needs to be replaced, the price can go up quickly.

If the cleaning process requires mold remediation, that can drive the water damage restoration cost up even further.

Because it is critical to make sure everything is thoroughly cleaned and dried, it's best to hire professional contractors who have experience with water damage restoration and the right equipment.

Not all contractors have the experience or the equipment to do the job correctly. Choose a contractor that has extensive water damage restoration training and uses the right equipment. Pro Service Builder uses advanced drying equipment to extract standing water and thoroughly dry the area. We also use sensors to make sure there is no hidden moisture left behind.

When everything is dry, we use sanitizing and deodorizing equipment to ensure all the surfaces and affected belongings are clean and safe.

When disaster strikes, we understand that your main priority is getting your home and life back to normal as quickly as possible. Our team will work as quickly and efficiently as possible to get the job done right and stay as close to the timeline and budget. Still, every restoration job will vary depending on the extent of the damage, what parts of the home were affected, how long the drying process takes, and other factors.
While every restoration job is unique, many industry experts estimate it takes about 72 hours to dry one room and prepare it for reconstruction. Then, depending on the extent of the damage, it might take 1-3 weeks to complete the repairs.

If there is mold or mildew that needs cleaning or the water was contaminated, that might also extend the cleaning and drying time.

If your home was built before 1985, our team must test for asbestos before opening any walls to remove damaged material and dry things out. Asbestos testing can take anywhere from 24 to 48 hours. If the test comes back negative, then our team can get to work right away. If your home does have asbestos, then we need to use a special asbestos abatement process, which will add time to the restoration project.

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